Shipping Policy

Zara Ethnic is committed to providing efficient and reliable shipping services to our valued customers worldwide. Please review our comprehensive shipping policies below:

Delivery Addresses:
We deliver to all postal addresses globally. Please ensure to provide a complete street address with pin code/zip code as courier companies do not deliver to P.O. Box addresses.

Delivery Procedures:
For residential shipments in the USA and certain countries, packages may be left at the door if there's no one available to receive them. Courier agents like USPS, DHL, FEDEX, etc., will not obtain sign confirmation of delivery in such cases. To avoid disputes, ensure someone is available to receive the package during delivery attempts.

Delivery Timings:
Deliveries are made during standard working hours of courier companies, varying by country. No deliveries occur on Saturdays, Sundays, and public holidays in most countries.

Shipping Costs:
Shipping costs are not included in the product prices and are weight-based. Additional items benefit from reduced shipping costs. Shipping rates vary based on order size, with larger orders enjoying lower rates. Free shipping is available to any address within India.

Transit Times:
Orders are shipped via fast air courier services like USPS, DHL, FEDEX, etc., and typically deliver within 48-72 hours across the USA, Europe, and major cities in the Middle and Far East. Alternate shipping options may be suggested upon request.

Transit Risks:
Zara Ethnic is not liable for lost, stolen, or damaged packages after they are delivered to the customer's address by the postal/courier agency.

Shipment and Tracking:
Customers receive email notifications with tracking numbers once items are handed over to the courier. Tracking numbers may take up to 24 business hours to become active on courier websites.

Address Changes:
Address alterations may be accommodated within 12 hours of placing an order. Customers are responsible for any penalties incurred due to incorrect shipping addresses.

Packing and Shipping Time:
Products are packed securely and shipped via air courier services, with home delivery typically within 3-7 working days after dispatch.

Delays:
While efforts are made to ship orders promptly, delays may occur due to factors beyond our control. No refunds or returns are accepted for delays unless caused by stock unavailability or courier company issues.

VAT & Customs:
VAT, custom taxes, and import duties are not included in our ordering process and must be paid by the buyer. International customers are responsible for any customs or duty fees levied by their country.